Once you've filed your claim, an inspector will come to take a look at your vehicle. They'll assess the damage, take some photos and notes, and maybe even ask you a few more questions. It's like a vehicle autopsy, but don't worry, it's all part of the process!
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The inspector will then use this info to determine the extent of the damage and figure out what needs to be fixed. This is where the magic happens, folks! They'll work with you to create a repair plan that'll get your car back on the road in no time.
And here's another surprising fact: Progressive has a Direct Repair Program that'll get you connected with a trusted repair shop in your area. It's like having a concierge service for your car – they'll handle all the details, so you don't have to!
